ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 0623115610
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This process eliminates the need for a password or email login, making it a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable with a strong signal. If you still have trouble receiving the OTP, try clicking the "send OTP" button again after a short wait. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details via email to customer support, which will facilitate a smooth account transfer. This process will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This update will ensure a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only permitted for earned gaming money, not bonus amounts. This allows users to access their rewards and winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI credentials, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's quick and stable services streamline the process, reducing the typical time from 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their care centre for assistance.
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